retail store supervisor

• or equivalent experience

Additional Skills

• Order merchandise

• Establish work schedules

• Hire and train or arrange for training of staff

Work Setting

• Retail business

Workers Supervised

• Grocery clerks and shelf stockers

Specific Skills

• Sell merchandise

• Prepare reports on sales volumes, merchandising and personnel matters

• Authorize return of merchandise

• Assign sales workers to duties

• Resolve problems that arise, such as customer complaints and supply shortages

• Supervise and co-ordinate activities of workers

• Organize and maintain inventory

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment

• Work under pressure

• Handling heavy loads

• Attention to detail

• Combination of sitting, standing, walking

• Standing for extended periods

• Walking

• Tight deadlines

Ability to Supervise

• 1 to 2 people

Work Location Information

• On-site customer service

• Urban area

Personal Suitability

• Effective interpersonal skills

• Flexibility

• Accurate

• Team player

• Client focus

• Reliability

• Organized