Skip to main contentSkip to footer
BETA
This site will change as we test ideas
Government of Canada
YDGYouth Digital Gateway

clerk, hotel front desk


Source:

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

About this opportunity

Salary

$16.00 to $16.50 hourly (to be negotiated)

Location

Kingston, ON

Education, Skills and Experience

Business Equipment and Computer Applications

  • Word processing software

  • Spreadsheet

  • Multi-line switchboard

  • Internet

  • Database software

  • Central reservation system (CRS)

Work Setting

  • Hospitality industry

  • Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations

  • Register arriving guests and assign rooms

  • Provide information on hotel facilities and services

  • Process group arrivals and departures

  • Process guests' departures, calculate charges and receive payments

  • Perform light housekeeping and cleaning duties

  • Investigate and resolve complaints and claims

  • Exchange foreign currency

  • Balance cash and complete balance sheets, cash reports and related forms

  • Answer telephone and relay telephone calls and messages

  • Clerical duties (i.e. faxing, filing, photocopying)

  • Provide general information about points of interest in the area

  • Follow emergency and safety procedures

  • Handle wake-up calls

  • Provide customer service

  • Assist clients/guests with special needs

  • Maintain an inventory of vacancies, reservations and room assignments

Security and Safety

  • Bondable

Transportation/Travel Information

  • Own transportation

  • Own vehicle

  • Valid driver's licence

  • Public transportation is not available

Work Conditions and Physical Capabilities

  • Fast-paced environment

  • Work under pressure

  • Attention to detail

  • Standing for extended periods

  • Overtime required

Work Location Information

  • Urban area

Application close date

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

Related resources

Explore all resources