administrative assistant

Operating Systems and Software

• Google Docs

Business Equipment and Computer Applications

• MS Excel

• MS Word

• Electronic scheduler

• MS Office

Area of Specialization

• Reports and records

• Invoices

• Correspondence

Technical Terminology

• Business

Specific Skills

• Type and proofread correspondence, forms and other documents

• Schedule and confirm appointments

• Greet people and direct them to contacts or service areas

• Determine and establish office procedures and routines

• Answer telephone and relay telephone calls and messages

• Answer electronic enquiries

• Compile data, statistics and other information

• Order office supplies and maintain inventory

• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information

• Set up and maintain manual and computerized information filing systems

Work Conditions and Physical Capabilities

• Fast-paced environment

• Repetitive tasks

• Attention to detail

• Tight deadlines

Personal Suitability

• Flexibility

• Accurate

• Team player

• Client focus

• Reliability

• Organized

• Ability to multitask