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Government of Canada
YDGYouth Digital Gateway

inbound customer service representative - contact centre


Source:

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

About this opportunity

Salary

$20.00 hourly

Location

Canada

Education, Skills and Experience

Business Equipment and Computer Applications

  • MS Windows

  • Internet

  • Database software

Work Setting

  • Retail/wholesale establishment/distribution centre

Specific Skills

  • Address customers' complaints or concerns

  • Access and process information

  • Receive payments

  • Maintain records and statistics

  • Arrange for billing for services

  • Answer inquiries and provide information to customers

  • Receive and log complaints

Security and Safety

  • Criminal record check

Work Conditions and Physical Capabilities

  • Fast-paced environment

  • Work under pressure

  • Repetitive tasks

  • Attention to detail

  • Hand-eye co-ordination

  • Tight deadlines

Personal Suitability

  • Effective interpersonal skills

  • Flexibility

  • Team player

  • Excellent oral communication

  • Excellent written communication

  • Client focus

  • Reliability

  • Organized

  • Punctuality

Workplace information

  • Virtual job

Health benefits

  • Health care plan

  • Dental plan

  • Vision care benefits

Long term benefits

  • Life insurance

  • Registered retirement savings plan (RRSP)

  • Other benefits

Application close date

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

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